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FAQ

Custom Work

Do you accept custom work?
All our wares can be customized. Tell us what you have in mind!

Wholesale / For trade

Do you do wholesale?
Yes, we are always looking to connect with design-centric stores, museums and unique gift businesses for wholesale opportunities. Please submit a request via our contact form. We’ll be in touch within 2 business days.
Do you do consignment?
We rarely do consignments, but if you're a highly visible business please contact us.

Return / Exchanges

What’s your refund policy?
We do our absolute best to make sure our work is photographed to accuracy and made with high quality control. Because of this we have a firm no refund policy especially on made-to-order work. Items can be exchanged within 10 days with 20% restocking fee on a per case basis.

Shopping Online

What payment methods do you accept?
We accept all major credit cards, Paypal, and cash if you're shopping in our studio.

Shipping

What shipping methods are available?
We offer USPS, UPS and FedEx shipping. Please add items to the shopping cart and proceed to the checkout page to receive your quote. If you have a carrier preference, please let us know in the comment box of the checkout.
My shipment came damaged!
Oh no! Well, this has literally never actually happened before since we pack on the side of too much packing. But for good measure -- if your order ever arrives broken or damaged, please send us high resolution photos within 3 business days so we can file a claim with the shipping carrier and get a replacement out to you ASAP.
Do you ship international?
Yes!